Martina Klingvall: Redesigning the Telephone Industry’s Process
Today’s constantly changing world depends heavily on “telecommunication” for commercial operations. There are currently no cutting-edge, consumer-focused alternatives to the main operators in the telecom sector, which has a poor percentage of customer satisfaction. Martina Klingvall, the founder and CEO of Telness, is trying to deliver telecom solutions in an effort to leave the consumer with a great experience. She is aware of the problem and offers real-time customer-centric solutions. Martina began her job as a trainee at Telenor after completing her engineering studies at the Royal Institute of Technology in Stockholm in 2011. After several years and leadership roles, Martina finally discovered her niche.
She claims that being an entrepreneur “simply occurred”. “I never dreamed of starting my own business; instead, I dreamed of finding complicated solutions, and this is how I’m pursuing that desire,” the speaker said.
Telness is a stand-alone business that is owned by the Board, the Employees, and a few carefully chosen, long-term investors. It entails having fresh ideas and acting in novel ways. Its services are designed specifically for the startup business sector, and it wants to give entrepreneurs clear, hassle-free options. The business is a cutting-edge, client-centered alternative to the main operators with a set of fundamental values: no paperwork, transparency, hassle-free operations, and outstanding client experiences.
The conventional telecom industry is being challenged by “Telness,” which is now experiencing extremely low consumer satisfaction overall. Martina describes Telness as a next-generation mobile operator that strives to alter consumer expectations and make commercial telecom digital and user-friendly. We are the only mobile operator specifically designed with entrepreneurs and their employees in mind, she says. Customers of Telness always have complete control and are able to manage the company’s mobile telephony on their own. It seems that our clients genuinely adore us. We’ve held the top spot on Trustpolit’s list of mobile providers for a long.
Martina is a proponent of openness, confidence, and questioning the current quo and people in general. At this point, it’s more crucial to adjust to the changes and possess the engagement and bravery to do so. Living up to the company’s principles is considerably simpler if individuals are really invested in its vision, aware of and committed to upholding its values, and given the chance to learn about these things through transparency. Being a startup, Telness has had the chance to create not just cutting-edge technology but also the company’s culture and a solid workforce. The organisation aggressively sought for candidates who would add to its ideals and bring fresh ideas, personalities, and expertise.
Martina truly thinks that in order to be an effective leader in today’s modern enterprises, one must be able to engage people. A clear vision and plan, as well as the expectations that go along with it, must also be able to be communicated. The capacity to adjust, a love of people, and effective communication are what I believe make a leader successful. With the digitization of today’s workforce, repetitive labour is less common in jobs, thus leadership is more crucial to motivating employees to improve the business and their individual work every day.
It made investments in 2016 and 2017 to create a cutting-edge and reliable technical infrastructure that offers a special service for its clients. Big mobile carriers are Telness’ rivals, but the company has opted not to compete in their space and is instead taking use of its advantages as a small, nimble, personable, and customer-focused business. The organisation first considers what the consumer finds difficult and where it might make a difference before offering any solutions. The solution is to remain accessible to clients and to provide services that are tailored to their requirements.
